Cancellation & Refund Policy
1. Free Plan
Free users can discontinue anytime with no charges.
2. Paid Plans (Spark & Blaze)
- Billing Cycle: Subscriptions are billed monthly in INR.
- Auto-Renewal: Plans renew automatically unless canceled 48 hours before renewal date.
- Cancellation: Can be done through account settings. Access remains active until the end of the paid period.
3. Refunds
- Refunds are available only within 48 hours of first payment if service usage is minimal (less than 20% of plan benefits used).
- No refunds are offered for renewals or after heavy usage (mock tests, multiple AI generations, etc.).
- Approved refunds will be credited to the original payment method within 7 business days.
4. Termination by Compete Coach
If we suspend or terminate your account without cause, a pro-rata refund may be issued.
5. Contact
For refund and cancellation requests: